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Support
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How can I create farms and fields?To add a new question go to app settings and press "Manage Questions" button.You can use the app to create farms and fields right on your phone. You can also use the CMS desktop software, which will be provided to you at the time of your subscription to AgScouter. See our easy to follow YouTube tutorial to see how to create farms easily and quickly on your computer! AGSCOUTER HOW TO: ADD A NEW FIELD - YouTube
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How can I create a new user for one of my farmers or scouts?Call/Text/Email Jill! As users are associated with subscriptions, at this time AgScouter users need to be created by the AgScouter admin team. The process is very quick!
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Does AgScouter work in offline mode? When will my data hit the cloud?Yes! AgScouter has an offline function. Simply “star” the fields in your field list and allow the field information to download (the app features download progress bars to ensure that your data will be ready for you in offline mode). Once your offline fields list is ready to go, use AgScouter as you normally would. As soon as you connect to cellular data or wifi, the cloud will sync the data you saved in offline mode to the cloud.
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How often is the AgScouter database updated?As often as needed! Every year in the off season, our database is thoroughly reviewed by a team of professional Agrologists. Updates and additions are put into the database. Also, we do in season updates, as needed.
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Does AgScouter have any cool shortcut keys?Yes! AgScouter features many of the great quick keys that apple supports, like swipes and long holds. Long hold on the field name in your field list to edit your field information or get directions to the field. Long hold on an observation in your observation summary list to duplicate that observation. If you wish to delete an observation or recommendation, swipe left for the delete option.
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Will my data be shared with any third parties?Easy answer – absolutely not! Your data is your own and is protected inside your user account on AgScouter. For the purposes of technical support, AgScouter has a designated admin account only accessible by Jill. Confidentiality is very important to us!
Still have questions? Interested in joining? Contact us!
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